Samsung Tops Smartphone Customer Satisfaction Survey

Samsung overtook Apple for customer satisfaction this year, according to a survey by the American Consumer Satisfaction Index.

Approximately 70,000 people were surveyed to determine customer satisfaction. Samsung recorded a satisfaction score of 81. By comparison, the South Korean company’s score last year was 76. Apple slipped to second, losing a vital two points and ending up with a satisfaction score of 79.

The Index doesn’t determine why Samsung’s and Apple’s scores fluctuated, but it is possible to attempt to read into it. Apple’s customers may not have appreciated the decision to release larger smartphones. Meanwhile, the Galaxy S5 may have been the device that Samsung fans were waiting for.

Either way, we’re sure that Samsung will be pleased with the final result, and a win is a win. And we as consumers need this kind of competition. Both companies will push each other to innovate and release exceptional devices year after year.

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Unknown 09:34  No comment

OnePlus One gets official Android 5.0 Lollipop update, but through alpha ROM

As a result of its controversy with Cyanogen, OnePlus has released official Android 5.0 Lollipop update for the OnePlus One smartphone through its own custom ROM. The custom ROM is currently available for download as an alpha build which means it has some major bugs.

The custom ROM released by OnePlus through a forum post is based on Android Open Source Project (AOSP) Lollipop and does not have any extra feature on the top of stock interface, similar to Google Nexus devices. However, the company says that it will add some of its customisations on the final build of its Android Lollipop release for the OnePlus One.

On the part of major bugs and issues, the custom ROM has unstable camera, video and Wi-Fi functionalities and has slower startup time on first boot. It is also worth noting here that users who opt for the custom ROM will also not be able to receive any Over-the-Air (OTA) updates after installing this ROM on their smartphones.

OnePlus advises its users that any issues which will be resulted from flashing the custom ROM will not be covered under official warranty and a backup of entire data should be taken before flashing with this new build.

To flash with this new build, users need to have TWRP recovery installed on their OnePlus One smartphone and a boot into that recovery is required to flash the custom ROM through holding the volume down and power button simultaneously. Thereafter, users need to go to Wipe from the recovery interface and then install the custom ROM zip file.

Shenzhen-based OnePlus had announced the release of its own custom ROM with Android Lollipop in November to answer the exclusive deal between Micromax and Cyanogen as the latter will no longer release any official CyanogenMod updates for the OnePlus One smartphone in India.

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Unknown 09:33  No comment

YOU ARE HERE:GADGETS HOMEMOBILESMOBILES NEWSOppo R5 'Slim Smartphone' Now Up for Pre-Orders in India at Rs. 29,990

Oppo R5 'Slim Smartphone' Now Up for Pre-Orders in India at Rs. 29,990

Oppo's slimmest smartphone, the Oppo R5, is now up for pre-orders in India, priced at Rs. 29,990.

The Oppo R5 is available for pre-bookings at physical stores from Thursday until January 15. The company as a promotional offer is also offering a back pack with every pre-booking of the R5 smartphone. Oppo in a tweet on Wednesday confirmed the details.

At just 4.85mm thick, the Oppo R5 was the 'slimmest smartphone in the world' until the recent launch of Vivo X5Max, which is just 4.75mm thick.

The company back in October launched the Oppo R5 at $499. The smartphone features metallic and ceramic finishes at the corners.

The Oppo R5 features a 5.2-inch full-HD (1080x1920 pixels) AMOLED display that offers a pixel density of 423ppi. The R5 is powered by a 64-bit octa-core Qualcomm Snapdragon 615 (MSM8939) processor (2.1GHz quad-core + 1.5GHz quad-core) alongside with 2GB of RAM and Adreno 405.

Oppo R5 sports a 13-megapixel rear camera with Sony IMX214 sensor; f/2.0 aperture, and a LED flash. There is a 5-megapixel front-facing camera also onboard. Running the company's proprietary ColorOS 2.0.1 (based on Android 4.4 KitKat), it supports a single Micro-SIM and comes with 16GB of inbuilt storage which is non-expandable.

There is 2000mAh battery onboard, and the smartphone supports VOOC charging technology that is said to charge the battery from 0 to 75 percent in around 30 minutes. Connectivity options on the smartphone include Wi-Fi, Bluetooth, GPRS/ EDGE, TD LTE, LTE FDD, and Micro-USB. Notably, there is no 3.5mm audio jack onboard, and customers will have to use the bundled Micro-USB to 3.5mm audio jack adapter, or the wireless O-Music accessory. The Oppo R5 measures 148.9x74.5x4.85mm and weighs 155 grams.

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Unknown 09:29  No comment